Frequently Asked Questions
What are the differences between an Emotional Support Animal (ESA), Therapy Dog, and Service Dog?
An Emotional Support Animal (ESA) provides emotional and therapeutic benefit to individuals suffering with emotional or psychiatric problems such as anxiety.
A Therapy Dog provides affection and comfort to people in hospitals, nursing homes, retirement homes, and hospice centers. Therapy Dogs also work in school environments to help shape student behavior in a positive way. More specifically, it helps to build confidence for students to excel in any program along with boosting their interpersonal skills with teachers and other students. These dogs can be referred to as SEL (Social Emotional Learning) Therapy Dogs.
A Service Dog is a type of assistance dog trained to perform a specific task for those who have disabilities such as visual or hearing impairments, mental disorders (including PTSD), seizures, mobility impairment, and diabetes. One of the main differences that sets a registered Service Dog apart from the rest is the ability to have access to travel on an airplane with the handler.
What certifications are offered?
AKC Star Puppy, AKC Canine Good Citizen (CGC), AKC Urban CGC.
USDR (United States Dog Registry) Certification
Is there a waiting list to obtain a started ESA, Therapy, or Service Dog?
No, you may follow along on our website and Facebook page to view available puppies that we have started off in our training program. Our company works closely with reputable breeders in Michigan and Ohio to hand select Labrador, Bernedoodle, and Goldendoodle puppies with proven temperaments. If you think one of our started therapy or service dogs would be a good fit for your family or workplace, call and schedule a visit!
Do you offer payment plans or fundraising options?
Yes, our team offers financial planning and guidance. We can customize an installment plan that best fits your circumstances. FSA accounts, GoFundMe, and nonprofit organizations can also aid in a financial resolution and/or help reimburse fees associated with the training and care of your dog.
What does the process look like for my own personal dog that is not a puppy?
The first step is to call and speak to our team regarding the background of your dog and what type of training you are looking to have completed. During this call, we can schedule an in-person evaluation with our professionals. This appointment is usually referred to as a “Meet & Greet” where you can ask any questions you have, tour our facility, and receive a more accurate timeline for a program that best fits you and your family.
Do you have vaccination requirements?
Bordetella, Rabies, Distemper (DHPP/DHLPP), and Negative Fecal are required. Vaccinations, unless already current, are recommended to be given no later than 7-10 days prior to a visit.
Can I come visit my dog while he or she is enrolled in training?
Throughout the training duration, you may call to schedule visitation here at our facility. Visitation is made by appointment so our team can make sure your dog is on site, and training sessions out in the public eye are not disrupted. Our reception will also make sure our 1,200 sq ft. training room is reserved for you and your family to spend quality time.
How am I incorporated as a handler throughout the training process?
Private training lessons often referred to as “consultations” will be scheduled for you and your family to learn commands. Our professionals also demonstrate how and when to make necessary corrections. The quantity and consistency of these consultations depend on which program your dog is enrolled in.
Can I be certified as the handler on behalf of my child who has a disability?
No. The Americans with Disabilities Act (ADA) protects service dogs in most public places such as restaurants, hospitals, grocery stores, and shopping centers. The ADA recognizes the handler as the individual with the disability. These facts are also true to airlines, in which the focus is on the person who directly benefits from the service dog’s work. Therefore, a certification or DOT form needs to be provided in the child’s name rather than just yourself as the legal guardian.
What support is provided after a completed program and certification?
After the transition, our facility should be considered your dog’s home away from home. Whether it is a phone call with our trainers or refresher program, there is always continued support.